Privacy Policy

We use information for purposes connected with providing and managing the Savaspin Casino service. The main purposes are set out below. Depending on the circumstances, more than one purpose may apply to the same information.

• To create, verify, maintain and administer your account.
• To confirm your identity, account ownership and eligibility to use relevant services.
• To process deposits, withdrawals, payments, account adjustments and other transactions.
• To provide customer support, respond to enquiries and manage complaints or disputes.
• To monitor activity, protect the website and help prevent fraud, money laundering, account takeover, cheating and other misuse.
• To meet legal, regulatory, court, tax, accounting and record-keeping obligations that apply to the service.
• To communicate with you about your account, service updates, security matters, important notices and changes to our terms or policies.
• To send marketing communications where permitted and where you have provided any consent that may be required.
• To analyse website performance, test features, fix faults and improve the user experience.
• To create internal reports, manage business operations and understand general service trends.

We may combine information from your account, transactions, device and website activity when this is reasonably necessary for these purposes. For example, combining login information with transaction records may help identify suspicious activity or verify that an account is being used by the account holder. We do not intend to use personal information for purposes that are unrelated to the service without a suitable reason or notice where required.

Sharing information

We may share information with businesses and professional providers that help us run the website and support players. These may include payment processors, identity and verification providers, fraud and security services, technology providers, hosting providers, analytics providers, customer support services and professional advisers. They are expected to handle information securely and only for the services or purposes for which it is provided.

Information may also be shared where necessary to protect players, the website or our rights, to investigate suspected unlawful or harmful activity, to respond to a valid legal request, or to meet an obligation that applies to us. If the business or service structure changes, information may be transferred as part of a sale, restructuring, merger or similar business event, subject to appropriate protections. We do not sell personal information as a general business practice.

Marketing communications

We may use your contact details to provide promotional messages where this is permitted and where any required permission has been obtained. Marketing messages may include information about features, offers, news or other service-related content. You can withdraw consent to marketing at any time by contacting support@savaspincasino.wtf. You may also use an unsubscribe option included in a marketing message where one is provided. Withdrawing marketing consent does not affect necessary account, security, transaction or legal communications.

Depending on your circumstances and the requirements that apply, you may have rights relating to the personal information we hold about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information that no longer needs to be held, and withdrawing consent where processing is based on consent. You may also ask questions about how information is used or raise a concern about a privacy matter.

How to make a request

To exercise your privacy rights, contact support@savaspincasino.wtf and explain what you are requesting. Please include enough information for us to understand the request and identify the relevant account. For security, we may need to verify your identity before providing information, making a correction, closing access to information or completing another request. We may ask for additional details if the request is unclear.

• For access, ask for a copy or explanation of the personal information held about you.
• For correction, identify the information that is inaccurate, out of date or incomplete and provide the correct details where appropriate.
• For deletion, explain which information you want removed or ask for account-related information to be deleted where it is no longer required.
• For marketing consent, ask for promotional communications to stop or confirm that you withdraw consent to marketing.
• For another privacy concern, provide the relevant details so the issue can be reviewed.

Some requests may be limited or refused where we are permitted or required to keep information, where providing it could affect the rights of another person, where it would compromise security or fraud-prevention measures, or where an exception applies. If we cannot complete a request in full, we will aim to explain the reason in general terms. We may also retain a record of your request and our response so that we can manage privacy enquiries responsibly.

Closing an account and retention

You may ask for an account to be closed through the available support process. Closing an account does not automatically erase every record connected with it. Certain account, identity, transaction, payment, security, communications or other records must be kept for a period required by law, even after an account has been closed. We may also retain limited information where it is reasonably necessary to prevent fraud, resolve disputes, protect the service, enforce agreements, maintain audit records or establish, exercise or defend legal claims.

When information is no longer needed for the purpose for which it was collected, and there is no continuing legal, security or business reason to retain it, we aim to delete it, anonymise it or securely dispose of it. Retained information remains subject to appropriate protections and is accessed only where there is a relevant reason to do so.

Changes to this policy

We may update this Privacy Policy when our services, systems, information practices or legal obligations change. The current version will be made available on the website. We encourage you to review the policy from time to time so that you understand how information may be handled. Where a change is significant, we may provide an additional notice through the website or by another suitable communication method.

By using the website after an updated policy is published, you acknowledge that the revised policy applies to future use, subject to any rights or requirements that may apply. If you have a question about this Privacy Policy or wish to make a data request, contact support@savaspincasino.wtf.